If the unit is not working or becomes damaged, send it back to us. In the meantime, we will send you a new one, so you won’t have to wait long for service. The aggregate you send will be repaired and reused in another of our products. This helps reduce disposal costs, minimize waste, and extend the lifespan of certain components, meaning we don’t need to use new materials for all products. The components in the aggregate chamber are placed on a plate, which is mounted on rails, allowing for easy and regular maintenance, as well as access to the evaporator. After ensuring everything is safely disconnected, the components on the plate can be removed from the rails. You can then pack them up and send them to us. Meanwhile, we will send you a new one, and the old one will be reused.