Frequently asked questions

Find out what people ask us most often or leave your question at: sales@gastro.cz


Catalogues and datasheets to download you will find here: www.gastro.cz/pages/downloads

In these documents, you will find all the information about our products, such as power consumption, the type of cooling medium used, exact dimensions, temperature range, and more. If you can't find something there, please contact us, and we will assist you and provide any missing information.

You can find them in the datasheets categorized by equipment type here: www.gastro.cz/pages/downloads.

If you did not find something in the datasheets, do not hesitate to contact us via email. We are happy to help and provide any missing information.

Yes, we offer the possibility of custom-made production according to your specific requirements. Please note that production outside our standard products may take longer.

For detailed information, please contact us.

The difference lies in the components required for proper operation. The aggregate is typically located underneath the product, while central cooling is situated away from the product.

The aggregate or aggregate chamber features an external control panel and contains components such as cooling medium, a fan, a condenser, and more. It is usually found beneath the cooling product and requires regular cleaning and maintenance. In a centrally cooled product, the central unit can be placed anywhere and is connected to the product and a control panel that monitors the temperature. Based on this, it regulates the flow of cooled air. Multiple devices can be connected to a single central unit. Central cooled products take up less space compared to products with a aggregate.

We standardly use R290 and R600 as cooling medium in our cooling products.

The cooling medium we use are environmentally friendly. R290 is pure propane, and R600 is pure isobutane. These substances are extremely flammable, and any handling of these cooling medium should only be carried out by individuals with the necessary knowledge and qualifications.

We source our decors from Czech companies EGGER CZ s.r.o. and Kronospan CR spol. s r.o.

You can find the full range of decors on their websites, where you can choose according to your preferences.

If you have the opportunity to visit us, we can arrange for you to collect the product in person.

Our company and production halls are located at Zemědělská 500, Kamenný Újezd, 373 81, Czech Republic.

Please email us at kvalita@gastro.cz and describe the issue in detail.

If your product (cooling or heating) has malfunctioned, don’t hesitate to contact us. We will discuss the next steps for resolving the issue via email.